The timeline varies depending on the type and scale of the project. After an initial assessment, we provide a clear schedule for each phase, ensuring support throughout the entire process.

Each project is tailored to the client. We always seek balanced solutions, adjusted to the needs, expectations and available budget.

Yes. You can opt for a specific service, such as an architecture project, renovation or interior design, depending on what you need.

Yes. We provide supervision during the construction phase, ensuring everything is executed in accordance with the defined project.

We work in different locations, adapting our involvement to the type of project.

Of course. The process is developed together with the client, ensuring that all decisions reflect their preferences and style.

Yes. We are involved in every stage, from the initial concept through to final completion.

All our products are made to order. We do not hold stock, which allows us to guarantee unique pieces tailored to each client — delivery times may therefore be longer.

Yes, all our pieces are customisable, allowing you to adapt materials, dimensions and finishes to your needs and your space. Click here to start customising.

We strive to ensure the highest accuracy, but slight variations in colour, texture, or finish may occur, especially in natural materials or bespoke pieces.

Yes. Any piece available on the website can be adapted: dimensions, finishes, upholstery, and configuration.

Each piece is produced from scratch, with care and attention to detail. The lead time is 100 days — the time needed for each piece to be conceived, produced and finished to the quality it deserves.

Yes. Physical samples are sent on request, so you can see and feel the materials before confirming your choice.

All customisations are quoted individually, always with complete transparency.

For pieces already purchased, the team assesses each case individually. Simply get in touch.

Our team will review the request and get in touch as soon as possible. Production only proceeds once the client has given their approval.

Yes, we ship to mainland Portugal and the Islands.

Shipping may be free depending on the delivery zone. This information will be displayed at checkout.

The timeline varies depending on the product and delivery location. In-stock products ship more quickly, while customised products may require additional lead time.

Every piece from Pistacho Decor is created exclusively for you. That is why the delivery time is approximately 100 days. A wait that is worth every moment.

As these pieces are produced exclusively to order, we do not accept returns or exchanges. Each creation is unique and that is precisely what makes it special.

Yes, delivery in mainland Portugal includes assembly of the products.

Our team or specialist partners handle the delivery and, where applicable, on-site assembly, ensuring everything is set up exactly as expected.