Pistacho is an architecture and interior design studio, led by architect Bárbara Dias. The pieces in the shop were born in our projects: we design them, and they are made to order in our own workshop or by our production partners.

Pistacho Decor designs architecture and interior projects, from the floor plan to the works on site. The shop sells the pieces designed in those projects, with the price and lead time on each product page. You can buy a single piece or ask us to design the whole home (see Interior projects, below).

Each product page shows the piece's dimensions and scale drawings, with the width, depth and height of every version. Measure the space and also the way in: doors, stairs and lift. If you are unsure, send us your measurements on WhatsApp and we will help.

Yes. On the samples page you can see the collection's materials up close: fabrics, woods and lacquers. If you would like to see one in person before deciding, get in touch on WhatsApp.

Yes. On each product page, «Talk to us about this piece» opens a WhatsApp chat with the piece and the options you chose already written in. You can also write to help@pistachodecor.com.

Every piece is made to order, in our workshop or by our production partners. We keep no stock: each piece starts being made once the order is confirmed.

We strive to ensure the highest accuracy, but slight variations in colour, texture, or finish may occur, especially in natural materials or bespoke pieces.

On each product page you choose the available options: fabrics, colours, woods, finishes and configurations. Anything outside those options, such as other dimensions, is customisation and is quoted separately. Click here to request a customisation.

It depends on the piece. Some cannot be customised, some only in materials or finishes, others also in dimensions. Customised pieces are made on a quote approved in writing and do not carry the 14-day right of withdrawal.

All customisations are quoted individually, always with complete transparency.

The one stated in the approved quote. For catalogue pieces, each product page shows the production time: 2 to 6 weeks depending on the piece, plus one week for delivery and assembly.

For pieces already purchased, the team assesses each case individually. Simply get in touch.

Our team will review the request and get in touch as soon as possible. Production only proceeds once the client has given their approval.

Delivery and assembly of furniture are free in mainland Portugal. The Azores and Madeira are quoted separately, on request. Lamps have their own shipping charges: Zambelis lamps ship free and Nordlux lamps cost €8, free above €307.50.

For furniture, yes: delivery and assembly are free in mainland Portugal, and the islands are quoted separately, on request. For lamps, Zambelis ship free and Nordlux are free above €307.50.

Each product page shows the production time: 2 weeks for benches and coffee, side and bedside tables; 3 weeks for beds, sofas and dining tables; 4 weeks for sideboards and TV units; 6 weeks for shelving. Add one week for delivery and assembly. Lamps take 2 to 4 weeks, plus one week for delivery.

Yes. For furniture, delivery and assembly are free and carried out by us on the day of delivery, in mainland Portugal. Lamps do not include assembly.

Our team or specialist partners handle the delivery and, where applicable, on-site assembly, ensuring everything is set up exactly as expected.

Yes. You have 14 days from delivery to withdraw from the purchase without giving a reason, for catalogue furniture (including the options chosen on the product page) and for lamps. For furniture, we arrange and pay for the return transport. Customised pieces, made outside the product page options, are excluded. Full details are in our returns policy.

All pieces carry a 3-year legal warranty, both ours and those from partner brands. If you notice a defect, write to help@pistachodecor.com with a description and photos. The details are in the returns and exchanges policy.

On delivery day, check the piece with our team before it is assembled. Any damage is recorded on the delivery note. If you only notice it later, write to help@pistachodecor.com within 48 hours, with photos.

The timeline varies depending on the type and scale of the project. After an initial assessment, we provide a clear schedule for each phase, ensuring support throughout the entire process.

Each project is tailored to the client. We always seek balanced solutions, adjusted to the needs, expectations and available budget.

Yes. You can opt for a specific service, such as an architecture project, renovation or interior design, depending on what you need.

Yes. We provide supervision during the construction phase, ensuring everything is executed in accordance with the defined project.

We work in different locations, adapting our involvement to the type of project.

Of course. The process is developed together with the client, ensuring that all decisions reflect their preferences and style.

Yes. We are involved in every stage, from the initial concept through to final completion.